Alterian vs Qmatic
AlterianCustomer Experience Platforms
From $249 / moPublished price
QmaticCustomer Journey Orchestration
CustomPublished price
Alterian Customer Experience Platforms Pioneering journey intelligence with Journey Insight | Qmatic Customer Journey Orchestration Queue Management Systems & Customer Journey Solutions | |
|---|---|---|
| Overview | ||
| Category | Customer Experience Platforms | Customer Journey Orchestration |
| What it is | Real-time customer experience platform orchestrating adaptive journeys across channels using AI to respond to each customer action in the moment. | Customer journey management with queueing and appointment scheduling. |
| Pricing | ||
| Published price | From $249 / mo No reliable public pricing. Alterian is an enterprise real-time CX platform quoted by usage, users, and modules. Some third-party sites list figures such as ~$249 and ~$2,500 per… | Custom Enterprise pricing by quote; cost varies by technical scope, hardware (ticket dispensers, kiosks, signage), implementation, and annual contract. Offered as Qmatic Experience Cloud… |
| Pricing model | Tiered plans | Custom quote |
| Free options | Free plan · Free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1997 | 1981 |
| Team size | 51-100 employees | 251-500 employees |
| Headquarters | Bristol, UK | Molndal, Sweden |