Trust
Security & compliance
ISO 27001
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Real-time customer experience platform orchestrating adaptive journeys across channels using AI to respond to each customer action in the moment.
Pricing
$249+ / month
Founded
1997
Team size
51-100 employees
Headquarters
Bristol, UK
At a glance
Pricing model
Tiered plans
Try before you buy
Security
ISO 27001
About Alterian
Alterian is a real-time customer experience (CX) and journey-orchestration platform that analyzes customer behavior in the moment and triggers personalized, next-best actions across channels. Its Journey Insight and orchestration tools help marketing and CX teams understand and adapt customer journeys to improve engagement and conversion. It targets mid-market and enterprise brands seeking real-time personalization and journey optimization.
Pricing
$249+ / monthTiered plans
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Tiered plans
Free trial: Yes
Free plan: Yes
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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Alterian
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