Aivo vs Gladly
AivoConversational AI
CustomPublished price
GladlyE Commerce Customer Service
From $120 / seat / moPublished price
Aivo Conversational AI Where Trust Meets Outcomes | Gladly E Commerce Customer Service The only customer experience AI purpose-built to deliver efficient service and lasting relationships | |
|---|---|---|
| Overview | ||
| Category | Conversational AI | E Commerce Customer Service |
| What it is | Conversational AI suite for automating customer interactions with intelligent chatbots across digital and voice channels. | Customer service platform built around people rather than tickets with AI-powered conversation management. |
| Pricing | ||
| Published price | Custom Custom pricing based on monthly conversation volume; no public price or free plan. Aivo was acquired by Engageware (Aug 2023) and now operates as 'Aivo, an Engageware company' - s… | From $120 / seat / mo Gladly's enterprise site is demo-gated, but its Shopify App Store small-business plan is public: a free 30-day trial, then $120 per agent seat / mo, plus usage add-ons ($1.50 per… |
| Pricing model | Custom quote | Per seat |
| Free options | No free plan · No free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2012 | 2014 |
| Team size | 201-500 employees | 201-500 employees |
| Headquarters | Buenos Aires, Argentina | San Francisco, CA |