Aircall vs Pylon
AircallCall Center Software
PylonHelp & Customer Support
Aircall Call Center Software Cloud phone system for business. | Pylon Help & Customer Support Support for B2B companies. | |
|---|---|---|
| Overview | ||
| Category | Call Center Software | Help & Customer Support |
| What it is | Aircall provides a cloud-based phone system with call center features, CRM integrations, and analytics for sales and support teams. | Pylon is a customer support platform built for B2B companies that unifies support across Slack Connect channels, email, and in-app chat with shared inboxes and ticket management. |
| Pricing | ||
| Published price | Essentials: $30/user/month Professional: $50/user/month Custom: Enterprise pricing | See Pylon's website for current pricing. Plans scale based on usage and team size. |
| Pricing model | Tiered plans | Per seat |
| Free options | Free plan · Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2014 | 2023 |
| Team size | 501-1000 employees | 11-50 employees |
| Headquarters | New York, New York | San Francisco, California |
| Featured clients | Pipedrive, HubSpot users, Shopify merchants | B2B SaaS, Developer tools, Startups |