Aircall vs Chatwoot
AircallCall Center Software
ChatwootHelp & Customer Support
Aircall Call Center Software Cloud phone system for business. | Chatwoot Help & Customer Support Open-source customer support platform. | |
|---|---|---|
| Overview | ||
| Category | Call Center Software | Help & Customer Support |
| What it is | Aircall provides a cloud-based phone system with call center features, CRM integrations, and analytics for sales and support teams. | Chatwoot is an open-source, AI-powered customer support platform that provides omnichannel messaging, a shared inbox, and automation tools as an alternative to Intercom and Zendesk. |
| Pricing | ||
| Published price | Essentials: $30/user/month Professional: $50/user/month Custom: Enterprise pricing | Self-hosted (Free): MIT licensed, full feature set Cloud Startups: Free for eligible open-source projects Cloud Business: $19-99/agent/month - AI credits, premium features Enterpr… |
| Pricing model | Tiered plans | Tiered plans |
| Free options | Free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2014 | 2020 |
| Team size | 501-1000 employees | 11-50 employees |
| Headquarters | New York, New York | San Francisco, California |
| Featured clients | Pipedrive, HubSpot users, Shopify merchants | CircleCI, Accel, Freshworks |