AfterShip vs Kustomer
AfterShipE-Commerce Customer Service
KustomerOmnichannel Support
From $89 / seat / moPublished price
AfterShip E-Commerce Customer Service Better post-purchase experience. | Kustomer Omnichannel Support Better experiences start at Hello | |
|---|---|---|
| Overview | ||
| Category | E-Commerce Customer Service | Omnichannel Support |
| What it is | AfterShip provides shipment tracking, delivery date prediction, returns management, and shipping protection for e-commerce. | AI-powered CRM for customer service providing timeline-based customer views with intelligent automation. |
| Pricing | ||
| Published price | Free: $0 - 50 shipments/month Essentials: $11/month Pro: $119/month | From $89 / seat / mo Enterprise plan from $89/seat/mo, Ultimate from $139/seat/mo (annual billing, 8-seat minimum). Usage-based alternative from $0.35/conversation (Enterprise) or $0.50 (Ultimate). AI… |
| Pricing model | Not available | Per seat |
| Free options | Not available | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2012 | 2015 |
| Team size | 201-500 employees | 201-500 employees |
| Headquarters | Hong Kong, China | New York, NY |
| Featured clients | Gymshark, Harry's | Not available |