8x8 vs Zammad
8x8Unified Communications
ZammadHelp & Customer Support
Drag a product here or start typing
8x8 | Zammad | |
|---|---|---|
| Overview | ||
| Tagline | One platform for voice, video, chat, and contact center. | Open-source helpdesk and ticketing. |
| Description | 8x8 provides a unified cloud communications platform combining business phone, video conferencing, team messaging, and contact center in a single solution. | Zammad is an open-source web-based helpdesk and ticketing system that manages customer communication across email, chat, phone, and social media channels. |
| Category | Unified Communications | Help & Customer Support |
| Company | ||
| Founded | 1987 | 2016 |
| Team size | 1,001-5,000 employees | 11-50 employees |
| Headquarters | Campbell, California | Berlin, Germany |
| Featured clients | McDonald's, Regus, Acer | Government agencies, SMBs, Nonprofits |