8x8 vs Thrio
8x8Unified Communications
ThrioContact Center as a Service
CustomPublished price
8x8 Unified Communications One platform for voice, video, chat, and contact center. | Thrio Contact Center as a Service Deliver the best customer experience with the top-rated enterprise contact center platform | |
|---|---|---|
| Overview | ||
| Category | Unified Communications | Contact Center as a Service |
| What it is | 8x8 provides a unified cloud communications platform combining business phone, video conferencing, team messaging, and contact center in a single solution. | Integrated cloud CCaaS with outbound, inbound, and AI capabilities. |
| Pricing | ||
| Published price | X2: $28/user/month - Voice, video, messaging for all employees X4: $57/user/month - Advanced analytics, supervisor features Contact Center: Custom pricing - Omnichannel contact ce… | Custom Thrio does not publish per-agent pricing; it offers multiple usage-based models quoted per customer. Thrio's AI-powered CCaaS is now offered through Nextiva (thrio.com resolves to… |
| Pricing model | Not available | Usage-based |
| Free options | Not available | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1987 | 2017 |
| Team size | 1,001-5,000 employees | 51-100 employees |
| Headquarters | Campbell, California | Miami, FL |
| Featured clients | McDonald's, Regus, Acer | Not available |