8x8 vs Symanto
8x8Unified Communications
SymantoCustomer Insight Platforms
CustomPublished price
8x8 Unified Communications One platform for voice, video, chat, and contact center. | Symanto Customer Insight Platforms Unlock deep understanding and scalable interactions with empathetic AI | |
|---|---|---|
| Overview | ||
| Category | Unified Communications | Customer Insight Platforms |
| What it is | 8x8 provides a unified cloud communications platform combining business phone, video conferencing, team messaging, and contact center in a single solution. | Psychology-based NLP platform analyzing customer language patterns for personality insights and sentiment analysis. |
| Pricing | ||
| Published price | X2: $28/user/month - Voice, video, messaging for all employees X4: $57/user/month - Advanced analytics, supervisor features Contact Center: Custom pricing - Omnichannel contact ce… | Custom B2B SaaS with quote-based pricing tied to data volume and features; no public price list. A free personalized demo is offered. |
| Pricing model | Not available | Custom quote |
| Free options | Not available | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1987 | 2010 |
| Team size | 1,001-5,000 employees | 51-200 employees |
| Headquarters | Campbell, California | Nuremberg, Germany |
| Featured clients | McDonald's, Regus, Acer | Not available |