8x8 vs Pylon
8x8Unified Communications
PylonHelp & Customer Support
8x8 Unified Communications One platform for voice, video, chat, and contact center. | Pylon Help & Customer Support Support for B2B companies. | |
|---|---|---|
| Overview | ||
| Category | Unified Communications | Help & Customer Support |
| What it is | 8x8 provides a unified cloud communications platform combining business phone, video conferencing, team messaging, and contact center in a single solution. | Pylon is a customer support platform built for B2B companies that unifies support across Slack Connect channels, email, and in-app chat with shared inboxes and ticket management. |
| Pricing | ||
| Published price | X2: $28/user/month - Voice, video, messaging for all employees X4: $57/user/month - Advanced analytics, supervisor features Contact Center: Custom pricing - Omnichannel contact ce… | See Pylon's website for current pricing. Plans scale based on usage and team size. |
| Pricing model | Not available | Per seat |
| Free options | Not available | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1987 | 2023 |
| Team size | 1,001-5,000 employees | 11-50 employees |
| Headquarters | Campbell, California | San Francisco, California |
| Featured clients | McDonald's, Regus, Acer | B2B SaaS, Developer tools, Startups |