8x8 vs PlaybookHQ
8x8Unified Communications
PlaybookHQQuality Assurance for Support
From $34 / moPublished price
8x8 Unified Communications One platform for voice, video, chat, and contact center. | PlaybookHQ Quality Assurance for Support Your Mission Control Engine for Quality in Healthcare | |
|---|---|---|
| Overview | ||
| Category | Unified Communications | Quality Assurance for Support |
| What it is | 8x8 provides a unified cloud communications platform combining business phone, video conferencing, team messaging, and contact center in a single solution. | Support QA platform for call scoring, agent coaching, and quality metrics. |
| Pricing | ||
| Published price | X2: $28/user/month - Voice, video, messaging for all employees X4: $57/user/month - Advanced analytics, supervisor features Contact Center: Custom pricing - Omnichannel contact ce… | From $34 / mo Free User tier ($0, read-only access); Light License $34/mo ($400/yr); Standard License $92/mo ($1,100/yr). 30-day free trial available. Cloud or on-premise. (Vendor now at playbo… |
| Pricing model | Not available | Per seat |
| Free options | Not available | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1987 | 2020 |
| Team size | 1,001-5,000 employees | 11-50 employees |
| Headquarters | Campbell, California | Austin, TX |
| Featured clients | McDonald's, Regus, Acer | Not available |