8x8 vs osTicket
8x8Unified Communications
osTicketHelp & Customer Support
8x8 Unified Communications One platform for voice, video, chat, and contact center. | osTicket Help & Customer Support Make. Happy. Customers. | |
|---|---|---|
| Overview | ||
| Category | Unified Communications | Help & Customer Support |
| What it is | 8x8 provides a unified cloud communications platform combining business phone, video conferencing, team messaging, and contact center in a single solution. | Open-source support ticket system with a web-based interface for managing and organizing support requests for IT departments. |
| Pricing | ||
| Published price | X2: $28/user/month - Voice, video, messaging for all employees X4: $57/user/month - Advanced analytics, supervisor features Contact Center: Custom pricing - Omnichannel contact ce… | Not published |
| Pricing model | Not available | Free |
| Free options | Not available | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1987 | 2010 |
| Team size | 1,001-5,000 employees | 1-10 employees |
| Headquarters | Campbell, California | Open Source Project |
| Featured clients | McDonald's, Regus, Acer | Not available |