8x8 vs Kustomer
8x8Unified Communications
KustomerOmnichannel Support
From $89 / seat / moPublished price
8x8 Unified Communications One platform for voice, video, chat, and contact center. | Kustomer Omnichannel Support Better experiences start at Hello | |
|---|---|---|
| Overview | ||
| Category | Unified Communications | Omnichannel Support |
| What it is | 8x8 provides a unified cloud communications platform combining business phone, video conferencing, team messaging, and contact center in a single solution. | AI-powered CRM for customer service providing timeline-based customer views with intelligent automation. |
| Pricing | ||
| Published price | X2: $28/user/month - Voice, video, messaging for all employees X4: $57/user/month - Advanced analytics, supervisor features Contact Center: Custom pricing - Omnichannel contact ce… | From $89 / seat / mo Enterprise plan from $89/seat/mo, Ultimate from $139/seat/mo (annual billing, 8-seat minimum). Usage-based alternative from $0.35/conversation (Enterprise) or $0.50 (Ultimate). AI… |
| Pricing model | Not available | Per seat |
| Free options | Not available | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1987 | 2015 |
| Team size | 1,001-5,000 employees | 201-500 employees |
| Headquarters | Campbell, California | New York, NY |
| Featured clients | McDonald's, Regus, Acer | Not available |