8x8 vs Five9
8x8Unified Communications
Five9Contact Center as a Service
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8x8 | Five9 | |
|---|---|---|
| Overview | ||
| Tagline | One platform for voice, video, chat, and contact center. | Intelligent cloud contact center. |
| Description | 8x8 provides a unified cloud communications platform combining business phone, video conferencing, team messaging, and contact center in a single solution. | Five9 provides an intelligent cloud contact center with AI-powered virtual agents, WFO, digital engagement, and analytics. |
| Category | Unified Communications | Contact Center as a Service |
| Company | ||
| Founded | 1987 | 2001 |
| Team size | 1,001-5,000 employees | 1001-5000 employees |
| Headquarters | Campbell, California | San Ramon, California |
| Featured clients | McDonald's, Regus, Acer | Under Armour, DoorDash, Lululemon |