8x8 vs Enchant
8x8Unified Communications
EnchantHelp & Customer Support
Starts at $15/user/moPublished price
8x8 Unified Communications One platform for voice, video, chat, and contact center. | Enchant Help & Customer Support Better conversations with your customers | |
|---|---|---|
| Overview | ||
| Category | Unified Communications | Help & Customer Support |
| What it is | 8x8 provides a unified cloud communications platform combining business phone, video conferencing, team messaging, and contact center in a single solution. | Simple help desk combining shared inboxes, live chat, knowledge base, and customer satisfaction surveys for customer-focused teams. |
| Pricing | ||
| Published price | X2: $28/user/month - Voice, video, messaging for all employees X4: $57/user/month - Advanced analytics, supervisor features Contact Center: Custom pricing - Omnichannel contact ce… | Starts at $15/user/mo |
| Pricing model | Not available | Per seat |
| Free options | Not available | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1987 | 2013 |
| Team size | 1,001-5,000 employees | 1-10 employees |
| Headquarters | Campbell, California | Remote |
| Featured clients | McDonald's, Regus, Acer | Not available |