8x8 vs EdgeTier
8x8Unified Communications
EdgeTierAgent Assist
8x8 Unified Communications One platform for voice, video, chat, and contact center. | EdgeTier Agent Assist Pay for Conversations, Not Headcount | |
|---|---|---|
| Overview | ||
| Category | Unified Communications | Agent Assist |
| What it is | 8x8 provides a unified cloud communications platform combining business phone, video conferencing, team messaging, and contact center in a single solution. | German contact-center AI assistant SaaS for agent productivity. |
| Pricing | ||
| Published price | X2: $28/user/month - Voice, video, messaging for all employees X4: $57/user/month - Advanced analytics, supervisor features Contact Center: Custom pricing - Omnichannel contact ce… | Not published |
| Pricing model | Not available | Usage-based |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1987 | 2015 |
| Team size | 1,001-5,000 employees | 11-50 employees |
| Headquarters | Campbell, California | Berlin, Germany |
| Featured clients | McDonald's, Regus, Acer | Not available |