8x8 vs Dovetail Research
8x8Unified Communications
Dovetail ResearchCustomer Insight Platforms
8x8 Unified Communications One platform for voice, video, chat, and contact center. | Dovetail Research Customer Insight Platforms Build with facts, not vibes | |
|---|---|---|
| Overview | ||
| Category | Unified Communications | Customer Insight Platforms |
| What it is | 8x8 provides a unified cloud communications platform combining business phone, video conferencing, team messaging, and contact center in a single solution. | Customer insights platform helping product teams organize, analyze, and share user research and feedback at scale. |
| Pricing | ||
| Published price | X2: $28/user/month - Voice, video, messaging for all employees X4: $57/user/month - Advanced analytics, supervisor features Contact Center: Custom pricing - Omnichannel contact ce… | Dovetail Research does not publish a reliable numeric list price on its public website. Pricing requires direct contact with the vendor. |
| Pricing model | Not available | Tiered plans |
| Free options | Not available | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1987 | 2017 |
| Team size | 1,001-5,000 employees | 101-250 employees |
| Headquarters | Campbell, California | Sydney, Australia |
| Featured clients | McDonald's, Regus, Acer | Not available |