8x8 vs Crisp
8x8Unified Communications
CrispHelp & Customer Support
8x8 Unified Communications One platform for voice, video, chat, and contact center. | Crisp Help & Customer Support The AI customer support platform for every business. | |
|---|---|---|
| Overview | ||
| Category | Unified Communications | Help & Customer Support |
| What it is | 8x8 provides a unified cloud communications platform combining business phone, video conferencing, team messaging, and contact center in a single solution. | Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options. |
| Pricing | ||
| Published price | X2: $28/user/month - Voice, video, messaging for all employees X4: $57/user/month - Advanced analytics, supervisor features Contact Center: Custom pricing - Omnichannel contact ce… | Basic (Free): Website chat widget, basic features Pro: $25/workspace/month - Full shared inbox, automations Essentials: $95/workspace/month - Full-featured support platform Enterp… |
| Pricing model | Not available | Flat rate |
| Free options | Not available | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1987 | 2015 |
| Team size | 1,001-5,000 employees | 11-50 employees |
| Headquarters | Campbell, California | Nantes, France |
| Featured clients | McDonald's, Regus, Acer | SmartSuite, Ramp, Mention |