8x8 vs AmplifAI
8x8Unified Communications
AmplifAIConversation Analytics
CustomPublished price
8x8 Unified Communications One platform for voice, video, chat, and contact center. | AmplifAI Conversation Analytics AI performance management for contact centers. | |
|---|---|---|
| Overview | ||
| Category | Unified Communications | Conversation Analytics |
| What it is | 8x8 provides a unified cloud communications platform combining business phone, video conferencing, team messaging, and contact center in a single solution. | AmplifAI connects speech analytics, sentiment, and conversation insights to automated QA, coaching workflows, and performance dashboards with 150+ integrations. |
| Pricing | ||
| Published price | X2: $28/user/month - Voice, video, messaging for all employees X4: $57/user/month - Advanced analytics, supervisor features Contact Center: Custom pricing - Omnichannel contact ce… | Custom No public list price; contact sales. Per-user pricing across Essentials, Professional, and Enterprise tiers, with BPO-specific rates lower than enterprise retail. Third-party esti… |
| Pricing model | Not available | Per seat |
| Free options | Not available | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1987 | 2018 |
| Team size | 1,001-5,000 employees | 51-200 employees |
| Headquarters | Campbell, California | Plano, Texas |
| Featured clients | McDonald's, Regus, Acer | Not available |