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AmplifAI connects speech analytics, sentiment, and conversation insights to automated QA, coaching workflows, and performance dashboards with 150+ integrations.

Pricing

Per seat

Founded

2018

Team size

51-200 employees

Headquarters

Plano, Texas

Product Preview

AmplifAI preview

Preview from amplifai.com

At a glance

Pricing model

Per seat

Try before you buy

Integrates with

CCaaS platformsCRM systemsVoice platforms150+ Additional Platforms

About AmplifAI

AmplifAI is an AI-powered contact center performance management platform that combines quality assurance (including AutoQA), coaching, gamification, and role-specific performance dashboards to improve agent and CX outcomes. It is offered in tiered per-user plans and is used by BPOs and enterprise contact centers, with integrations into Salesforce and other systems.

Buyer Fit & Positioning

Procurement & Fit

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Trust

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Pricing

Commercial model

Pricing model: Per seat

Free trial: Yes

Free plan: No

Contract minimum: Not specified

Procurement

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Fit

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Company-size fit has not been specified yet.

Implementation & Procurement

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Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections