Drift

Drift focuses on conversational marketing, using chatbots to engage website visitors, qualify leads, and drive sales with a human-like touch.

Boston, Massachusetts
2011
501-1,000 employees
Easy to Use
Automation Features
Easy Collaboration
Strong Performance
Seamless Integrations
Description
Reviews
Contacts
Similar
Pricing
Deals

About the company

“Give buyers the experiences they crave.”

Drift is a human-centric, AI-powered buyer engagement platform that listens, understands, and learns from your website visitors, transforming them into loyal customers. By combining AI and chatbot technology, Drift enables your company to communicate with potential clients in real time, ensuring they get immediate answers to their inquiries. A key strength of the platform is its automated lead qualification, which helps guide prospects through the sales funnel with personalized, conversational marketing. This creates a more satisfying customer experience and increases sales team efficiency by prioritizing the most promising leads.

Key Features

  • AI-Powered Chatbots: Engage website visitors with human-like conversations, providing instant responses and qualifying leads 24/7.
  • Conversational Landing Pages: Create chat-centric landing pages to engage customers and start conversations.
  • Live Chat: Interact with visitors in real-time, enabling immediate assistance and boosting customer satisfaction.
  • Email Integration: Route real human responses to the right person instantly to guarantee follow-up and drive more pipeline.
  • Conversational Marketing: Personalize web experiences across every touchpoint to engage and convert valuable website visitors into qualified sales opportunities.

Who’s It For? 

Drift is an ideal solution for businesses relying heavily on online engagement and sales, especially those in B2B sectors, SaaS, and high-ticket sales industries. It is a particularly good fit if your organization has a sales-driven approach, where lead generation, customer support, and high responsiveness is critical for success.

Reviews

We love this product because it combines excellent support, customizable, and time-saving in one comprehensive solution. It has significantly improved our workflow efficiency and productivity.

Verified Q2 2025

As an SDR, it is a super helpful tool to see what prospects are engaging frequently with our website. It is even helpful to see prospects that I previously thought "oh they dont seem too interested." and then log into dift to see that they have very recently been viewing our content. It gives me the confidence that the prospect is more engaged than I previously thought. Personally, I use it and check it many times a day.

Verified Q2 2025

As someone who works with Drift every day, I can't speak highly enough about its transformative impact on our customer engagement and sales processes. Drift’s real-time communication capabilities have revolutionized the way we interact with our website visitors, allowing us to provide instant support and convert inquiries into sales in a matter of moments.

Verified Q2 2025

Love the ease of installing to my site and help to boost my customer support presence without massive investment. It's deeply personal and conversation driven.

Verified Q2 2025

We love the way how Drift chat helps our customers to get in touch instantly within our product. When customers get into issue or questions to be answered, they don't have to wait for email support, all the questions can be answered instantly within the chat. Additionally, it's easy for our teams to use mobile app to instantly attend customer chat from anywhere.

Verified Q2 2025

Drift.com is an exceptional platform for conversational marketing, and my experience with it has been overwhelmingly positive. The user interface is intuitive and straightforward, making it easy for anyone to get started. This ease of use is complemented by a seamless implementation process that doesn't require extensive technical knowledge, which is a significant advantage for smaller teams or those without a dedicated IT department.

Verified Q2 2025

The integrations are priceless and extremely convenient. I'll be honest I thought that the pitch was to good to be true, but as it stand right now is as good if not better.

Team & Point of Contacts

David Obrand
Chief Executive Officer
EmailLinkedIn Profile
Steve Goldberg
Head of Sales
EmailLinkedIn Profile
Scott Nehnevajsa
Head of Business Development
EmailLinkedIn Profile

Pricing

Drift

Deals

Drift

**Summary of Deal**

Drift focuses on conversational marketing, using chatbots to engage website visitors, qualify leads, and drive sales with a human-like touch.

Easy to Use
Automation Features
Easy Collaboration
Strong Performance
Seamless Integrations

Need help making a decision?

We know software really well - both on the technical and business side of things. If you are in the market for software, consider talking with one of our friendly Account Managers to help guide you through the process, provide recommendations, and help so you can get the right software that's right for you.

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