It's functionality: It's not complicated to use and you can create an email in minutes, rather than hours that looks great and does what it intends. I also like the phone function and that I can have a business number, and receive calls through my mobile with no fuss. It's all so easy. I'm now looking into the WhatsApp service - which is going to be a game changer and again solves another problem for us.

One of the best things about Brevo is that I don't have to pay to store my contacts. I only pay for the amount of emails I send. This makes it convenient to not worry about storage space/limits. I also really love the feature where I can send out emails over a period of time rather than all at once. This makes building segments less work because I don't have to worry about size or sending multiple copies of the same email template.

Since I started using Brevo, the first thing that caught my attention was how easy it is to use, making it totally easy to manage my email marketing campaigns. Creating a campaign takes minutes, not hours; and automation, ufff! It’s a wonder. We set up workflows so that emails are sent out on their own based on what the user does. For example, if someone abandons the cart, they automatically receive a discount email. And it works! You won't find another service that offers dynamic retargeting in the same way as Brevo, which is one of its main strengths.

First off, it’s incredibly convenient—it’s like having all my marketing tools in one place. Whether I need to send out email campaigns, set up SMS marketing, manage my CRM, or even chat with customers live, it’s all right there, saving me the hassle of juggling multiple platforms. The interface is super easy to use, so I don’t need to be a tech expert to get things done, and the customization options for campaigns are fantastic. I also appreciate how they’re constantly updating the platform with new features and improvements; it makes me feel like I’m always getting more value.

As a small business with a wide range of products, we’ve found Brevo to be an invaluable tool for our email marketing needs. Its simplicity and intuitive interface make it easy to manage even for those who are not highly technical. We particularly appreciate the platform’s ability to handle a large database of contacts and segment them effectively based on the products they’ve purchased. This segmentation feature has allowed us to create highly targeted campaigns, improving our engagement rates significantly. Brevo also offers an excellent quality-to-price ratio, making it accessible even for smaller businesses like ours.

Brevo's platform is exactly what we need to manage our marketing campaigns. The solution is easy to use. Integration into our customer database was straightforward. When we were onboarding the solution Brevo's support and sales engineers were very helpful. Since we adopted Brevo a year ago, we have sent numerous email campaigns to 10,000s of customers without any hiccups. I cannot recommend Brevo enough! Review collected by and hosted on G2.com.