Bloomreach

Bloomreach is a marketing automation software focused on creating personalized digital commerce experiences and content management.

Mountain View, California
2009
501-1,000 employees
E-Commerce Ready
Highly Customizable
SEO-friendly
Scalable for Growth
Feature RIch
Description
Reviews
Contacts
Similar
Pricing
Deals

About the company

“E-commerce personalization powered by AI.”

Bloomreach is a commerce personalization platform that uses real-time customer and product data to enhance the online shopping experience. It enables companies to gain a deep understanding of consumer behavior and preferences, and leverages that data for personalized marketing, product discovery, content, and conversational shopping across many channels. At the core of Bloomreach’s intelligence is Loomi, its proprietary AI, which weavesthe power of personalization throughout the customer journey.

Key Features

  • Marketing Automation: Delivers advanced marketing automation tools that enable businesses to deliver personalized messaging based on customer behavior.
  • Product Discovery: improves e-commerce search and product recommendations, ensuring that customers can easily find products that match their interests.
  • AI-powered Shopping Assistant: Improves customer experience through real-time interactions and support. 
  • Headless CMS: Enables flexible content delivery across various platforms, so businesses can manage and distribute content efficiently.

Who’s It For? 

This platform is ideal for e-commerce businesses of all sizes looking to optimize customer engagement and drive revenue growth. Marketers, content creators, and e-commerce managers all benefit from its capabilities, as it helps increase conversions through personalized marketing, product discovery, and content management.

Reviews

We love this product because it combines customizable, seamless integration, and feature-rich in one comprehensive solution. The us a high degree of flexibility and a wide range of options for special use cases functionality has been particularly valuable for our operations.

Verified Q2 2025

There's no such thing as impossible - Bloomreach offers us a high degree of flexibility and a wide range of options for special use cases. A comprehensive understanding of the customer with in-depth personalisation is easily possible here. Reports provide a detailed insight and enable actions to be derived quickly and accurately. As soon as you understand Bloomreach and its features, all doors are open for you to utilise its full potential.

Verified Q2 2025

Bloomreach offers a robust suite of tools that provide flexibility and scalability, making it a valuable platform for managing digital experiences. I particularly appreciate how it enables smooth integration across various systems and the degree of control it gives over user journeys. The platform's ability to cater to diverse business needs is definitely a standout feature.

Verified Q2 2025

Bloomreach is super easy to use and really straightforward to navigate. The system makes managing and optimizing content feel effortless, and it’s amazing at personalizing the e-commerce experience. It’s a great tool if you want something user-friendly that delivers results!

Verified Q2 2025

The support team at Bloomreach have been amazing for me. They go above and beyond, speak clearly, are understanding and help me understand. Really lovely experiences with them so far. As for the rest of Bloomreach, their academy courses are decent, the documentation is good. The experience on the platform can be tricky in complex circumstances, but for the most part is easy enough to use and makes sense.

Verified Q2 2025

A central location for all of our zero party data, allowing us to create business reports to look into the product performance, customer retention, business growth, as well as the ability to actively generate ROI with email campaigns, be it triggered or BAU newsletters. The on-boarding team created a smooth journey of integration, from connecting our Shopify+ account to linking our Meta ad accounts so that we're able to incorporate ad audience building to increase the efficiency of our paid media ad spend.

Verified Q2 2025

We've been using Bloomreach for some time now on a daily base, and it has taken our e-commerce strategy to the next level. We're especially impressed by its personalization capabilities and seamless data integration. Bloomreach excels in its ability to deliver highly personalized customer experiences. The AI-driven recommendations are incredibly accurate, allowing us to present relevant products to our users and boost engagement.

Team & Point of Contacts

Raj De Datta
Chief Executive Officer
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Rob Rosenthal
Head of Sales
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Lawrie Martinez
Head of Business Development
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Pricing

Bloomreach offers three annual pricing plans.

  1. Autonomous Marketing plan - "AI-driven marketing automation with 251% ROI over a 3-year period"
  2. Autonomous Search plan - "Search and merchandising that boosts RPV by 20%"
  3. Conversational Shopping plan - "The AI shopping agent that increases your conversions by 9%"

Contact them directly for specific pricing details.

Bloomreach

Deals

Bloomreach

**Summary of Deal**

Bloomreach is a marketing automation software focused on creating personalized digital commerce experiences and content management.

E-Commerce Ready
Highly Customizable
SEO-friendly
Scalable for Growth
Feature RIch

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