Buyer's guide

Best Customer Reviews and Ratings software

Platforms for collecting, managing, and displaying customer reviews and ratings on e-commerce sites. Open any profile for real pricing, compliance, and buyer-fit detail, or jump into the customer reviews and ratings directory to filter by industry, company size, and certifications.

18 profiled toolsUpdated 2026

1
Franki Restaurant
Software
Social restaurant discovery app and merchant platform that helps restaurants reach diners through short-form video reviews and promotions.
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2
EmbedSocial
User-Generated Content Platforms
EmbedSocial aggregates UGC from social media, reviews, and stories, helping brands collect and display authentic customer content on their websites and marketing channels.
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3
Stampede
Marketing Automation Platforms
Hospitality marketing platform that combines WiFi marketing, guest reviews, and loyalty automation for restaurants, bars, and pubs across Europe.
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4
Surefire Local
Software
Local marketing platform for multi-location businesses with listings, reviews, social, ads, and analytics in one dashboard.
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5
Klaviyo
Marketing Automation
Klaviyo is an email and SMS marketing automation platform built for e-commerce, providing data-driven customer segmentation and personalized messaging.
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6
Podium
Unified Communications
Podium helps local businesses stand out by using chatbots to manage messages, schedule appointments, and build relationships.
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7
Opslane
CI/CD
Opslane is a developer-first Kubernetes delivery platform providing previews, safe rollouts, and instant rollbacks without YAML configuration or dedicated ops teams.
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8
NiceJob
Reputation Management Software
NiceJob automates the process of collecting customer reviews and referrals, consolidating feedback from multiple platforms to help small businesses build their online reputation.
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9
Yext
SEO Tools
Yext is a digital presence platform managing business listings, reviews, pages, and search experiences across the web for multi-location brands.
Deal available
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10
Trustpilot
Reputation Management Software
Open review platform where businesses collect, manage, and respond to customer reviews to build trust and improve online reputation.
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11
Bazaarvoice
User-Generated Content Platforms
Bazaarvoice provides a user-generated content platform with ratings and reviews, Q&A, social commerce, and sampling for brands and retailers.
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12
DoctorBase
Patient Engagement
Mobile patient engagement and marketing platform from Kareo enabling secure messaging, reviews, and appointment booking for small practices.
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13
Skeepers
User-Generated Content Platforms
UGC and influencer marketing suite enabling brands to generate authentic reviews, ratings, and influencer content at scale across platforms.
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14
Vendasta
Software
White-label marketplace for agencies selling local marketing solutions including listings, reviews, social, SEO, and advertising to SMBs.
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15
Thryv
SMB CRM
Thryv is a marketing automation software designed for small businesses, offering tools for CRM, customer engagement, and business management.
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16
GatherUp
Reputation Management Software
Customer experience and review management platform helping multi-location businesses generate reviews, collect feedback, and amplify reputation.
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17
Marqii
Multi-Channel Listing
Restaurant digital presence platform that manages menus, listings, and reviews across Google, Yelp, and delivery marketplaces from one dashboard.
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18
Womply for Restaurants
Software
Small business marketing software used by independent restaurants to monitor reviews, manage customer data, and run email campaigns.
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19
Revetize
Customer Referral Platforms
Customer review and referral platform for local businesses.
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20
Boast
Software
Video testimonial software for collecting and showcasing customer reviews.
Deal available
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21
JobPlanet Talent Insights
HR Analytics
Employer brand analytics and reviews for Korean recruiters.
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22
Reviewshake
Review Management
Review management platform for businesses to monitor and aggregate reviews across platforms.
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23
Reevoo
Customer Reviews and Ratings
Reviews and customer feedback platform for retailers.
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24
GoSite
Software
All-in-one business management platform for home service contractors offering websites, reviews, and scheduling.
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25
Feefo
Customer Reviews and Ratings
UK customer reviews and insights platform serving businesses with verified feedback.
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26
Featurable
Social Proof Widgets
Review aggregation and SEO widget platform.
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27
Ekomi
Customer Reviews and Ratings
German reviews platform offering customer feedback and UGC for brands across Europe.
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28
Trustami
Review Management
Reviews aggregation platform collecting ratings from 25+ sources for e-commerce shops.
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29
Helpful Crowd
Product Review Platforms
Product reviews, Q&A, and photo reviews app for Shopify.
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30
TargetBay
E-Commerce Email Marketing
Reviews, loyalty, and email marketing platform for Shopify.
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31
Fera
Social Proof & Reviews
Ecommerce reviews platform for Shopify, BigCommerce, and Wix with photo and video reviews.
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32
Loox
Customer Reviews and Ratings
Loox is a photo review platform for e-commerce that collects customer photos and displays visual review galleries.
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33
Bizrate Insights
Customer Reviews and Ratings
Connexity-owned e-commerce reviews and insights platform with Google seller rating integration.
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34
Swell Retail
Software
Customer feedback and reviews platform.
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35
GuildQuality
Surveying Software
Customer satisfaction surveying for contractors.
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36
Reviews.co.uk
Social Proof Platforms
Customer reviews platform for UK and European ecommerce brands with verified reviews.
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Best customer reviews and ratings by company size

Best customer reviews and ratings for Solo / freelancer Best customer reviews and ratings for Startup (1-50)Best customer reviews and ratings for Small business (51-200)Best customer reviews and ratings for Mid-market (201-1,000)Best customer reviews and ratings for Enterprise (1,000+)

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Frequently asked

What is the best customer reviews and ratings software?

Cubbie ranks 18 profiled customer reviews and ratings tools by profile completeness, verified-vendor status, and active deals. The list above leads with the products that carry the most complete, vendor-maintained profiles.

How does Cubbie choose these customer reviews and ratings tools?

Listings are drawn from the live catalog and ordered so products with substantive, vendor-maintained profiles surface first. Cubbie does not accept payment for ranking position.

Ranked from Cubbie's live catalog, https://www.cubbie.com/best/customer-reviews-and-ratings