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Alternatives to ReplyCo

10 alternatives

  1. 1Customer Support, Customer Experience Platforms

    Re:amaze

    Customer Experience Platforms

    Customer messaging and helpdesk platform for ecommerce with shared inbox, live chat, and chatbots.

    Free planFree trialPer seatCustomer SupportCustomer Communication

    Price$29+ / user / month

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  2. 2Customer Support, Customer Experience Platforms

    HappyFox

    Customer Experience Platforms

    Practical helpdesk and customer support software with ticketing, automation, and AI across channels.

    Free trialSOC 2HIPAAGDPRCCPAPer seat

    Price$24+ / seat / month

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  3. 3Customer Support, Customer Experience Platforms

    ChatDaddy

    Business Messaging

    WhatsApp Business and multichannel chat automation platform for growing businesses.

    Free planFree trialCustomer Experience PlatformsChat Marketing

    Price$19+ / month

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  4. 4Customer Support, Customer Experience Platforms

    Directly

    Customer Support

    Expert-led AI platform for scaling customer service with on-demand expert communities.

    Customer Experience PlatformsAI Customer Service Agents
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  5. 5Customer Support, Omnichannel Support

    Kapture CX

    Customer Support

    AI-powered customer experience platform with omnichannel ticketing, self-service, and agent assist for enterprise support.

    Omnichannel SupportHelp Desk for IT

    Price$30+ / user / month

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  6. 6Omnichannel Support

    DelightChat

    Omnichannel Support

    Customer support platform for ecommerce with WhatsApp Business API and multichannel inbox.

    Omnichannel support inboxAI powered reply assistantAutomated replies and workflows

    Price$49+ / month

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  7. 7Customer Support, Customer Experience Platforms

    ManyContacts

    Customer Support

    WhatsApp customer service and team inbox platform for handling conversations at scale.

    Free trialTiered plansCustomer Experience PlatformsAI Customer Service Agents

    Price$30+ / user / month

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  8. 8Customer Support, Customer Experience Platforms

    Supportman

    Customer Support

    Slack-based customer support tool for teams using Slack to communicate with customers.

    Real time csat and dsat routing to slackAI powered conversation evaluation and scoringWeekly team and agent performance reports

    Price$29+ / user / month

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  9. 9Customer Support, Customer Experience Platforms

    Groove

    Customer Support

    Customer support platform for small businesses with shared inbox, knowledge base, and reporting.

    AI powered ticket investigation and resolutionKnowledge base integrationWorkflow automation

    Price$16+ / user / month

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  10. 10Customer Support

    Yofi

    Fraud Prevention

    AI-powered returns fraud detection and customer intelligence for ecommerce brands.

    Return fraud detection and preventionReal time AI risk scoringDigital body language analysis
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