Future of SoftwareStart Survey

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Groove vs ReplyCo

People
GrooveCustomer Support
ReplyCoCustomer Support
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PriceCustomer Support median $27.50
Published entry price
$16+per user / month

Customer Support

Annual estimate10 people, entry price
$1,920+
10 people
Offer
No offer right now
No offer right now
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Customer Support

Overview
Focus
Customer Support
Customer Support
Product
Customer support platform for small businesses with shared inbox, knowledge base, and reporting.
Multichannel helpdesk for ecommerce sellers.
Headquarters
Providence, Rhode Island
London, United Kingdom
Company size
11-50 employees
11-50 employees
Founded
2011
2020
Pricing details
Plan
Published entry price
Published rate
$16+ / user / month
Billable seats
10
Free options
Free plan, Free trial
Free trial
Pricing source
Source updated
Oct 29, 2026
Nov 2, 2026

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Customer Support