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Alternatives to Comm100

Research overview

10 alternatives

  1. 1Omnichannel customer support and AI-powered helpdesk

    Intercom

    1 year free

    Help & Customer Support

    Both Comm100 and Intercom provide omnichannel customer support platforms with AI agents, live chat, ticketing, and knowledge base features. Intercom emphasizes AI-first architecture with Fin AI Agent, while Comm100 offers similar capabilities with AI Agent, AI Copilot, and AI Insights. They compete for the same customer support operations job but differ in AI positioning and pricing model (Intercom charges per outcome; Comm100 pricing unknown).

    Free planFree trialTiered plansTour Guide SoftwareIT Help Desk Chatbots
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    Vendor sources: comm100.com [1]intercom.com [2]

    Last verified
  2. 2Live Chat, Omnichannel Support

    LiveHelpNow

    Live Chat

    Customer service suite with live chat, ticketing, and knowledge base for businesses.

    Free trialTiered plansOmnichannel SupportKnowledge Base Software

    Price$39+ / month

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  3. 3Live Chat, Chatbot

    Talkative

    Live Chat

    AI live chat, video chat, and co-browsing platform with generative AI handoff for customer service teams.

    Free trialCustomer Experience PlatformsAI Agents

    Price$229+ / month

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  4. 4Live Chat, Chatbot

    Freshchat

    Live Chat

    Freshchat by Freshworks is a modern messaging platform for customer engagement across live chat, WhatsApp, email, and social channels with AI-powered chatbots and team collaboration.

    Free planFree trialIT Help Desk ChatbotsHR Chatbots
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  5. 5Live Chat, Chatbot

    WhosOn

    Customer Support

    AI-powered live chat platform for enterprises with customer engagement analytics.

    Free trialTiered plansLive ChatRemote Desktop

    Price$65 / license / month

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  6. 6Live Chat, Chatbot

    Tidio

    Live Chat

    Tidio offers a multichannel chatbot solution for small and medium businesses, integrating live chat, email, and AI-powered bots to improve customer interactions.

    Free planFree trialSOC 2GDPRCCPAPCI DSS

    Price$60 / month

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  7. 7Live Chat

    LiveAgent

    Help Desk & Ticketing

    Help desk software with live chat, ticketing, call center, and social media support in one platform.

    Free trialPer seatCustomer Experience PlatformsLive Chat

    Price$9+ / user / month

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  8. 8Live Chat, Omnichannel Support

    Acquire

    Omnichannel Support

    Customer engagement platform with co-browsing, video chat, and messaging for enterprise teams.

    Free trialWorkflow AutomationUnified Communications
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  9. 9Live Chat, Chatbot

    Formilla

    Live Chat

    Live chat, email, and in-app messaging software for websites with marketing automation.

    AI powered chatbots with chatgpt integrationProactive chat invitations and smart messagingReal time visitor monitoring and analytics

    Price$19+ / month

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  10. 10Live Chat

    Chatra

    Live Chat

    Live chat tool for e-commerce websites with group chats, automatic triggers, and a messenger-style customer communication interface.

    Free planFree trialCustomer CommunicationCustomer Support Operations

    Price$17+ / agent / month

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