Creatio CRM combines low-code automation with comprehensive CRM features, enabling businesses to streamline sales, marketing, and service workflows in one platform.

Pricing

$55 / month

Reviews

350+

Founded

2014

Team Size

501-1,000 employees

Current Deal

35% off for startups under $5M revenue

About Creatio CRM

Creatio is an all-in-one CRM platform that automates your customer journey, from lead generation to sales and ongoing support. With a unified interface and AI-driven insights, your teams can design & automate workflows seamlessly, personalize customer experiences, and uncover new revenue opportunities. Creatio provides a 360-degree view of your customers to personalize interactions and boost satisfaction.

It leverages AI and machine learning to deliver insights on customer behaviors, opening up countless opportunities for businesses to cross-sell and upsell. Key Features: Unified CRM Experience : Integrates marketing, sales, and service processes into a single platform for a smooth customer journey. No-Code Customization : Users can design and automate workflows, create custom applications, and tailor the CRM to specific business needs without coding expertise. Advanced Analytics and Reporting : Offers robust tools for data analysis, reporting, and KPI monitoring.

Omnichannel Communication : Facilitates customer interactions across various channels, including email, phone, social media, and more, for consistent & personalized communications. Creatio AI: Leverage advanced AI capabilities to reduce operational inefficiencies and achieve powerful productivity gains. Scalability and Flexibility : Designed to scale with business growth, offering enterprise-grade security and the flexibility to adapt to evolving business needs. ‍ Who's It For?

Pricing

$55 / month

Creatio CRM offers three pricing plans.

Growth plan to provide automation to SMB clients, at $25 per user per month.

Enterprise plan to enable full-scale automation for corporate & enterprise needs, at $55 per user per month.

Unlimited plan for limitless automation, at $85 per user per month.

A 14-day free trial is available.

Buyer Fit & Commercial Snapshot

Best fit

Who should shortlist this first

  • CRM buyers
  • Consultants
  • Large Enterprises
  • Fintech teams

Buyer teams

Common buyer roles

  • Consultants
  • Large Enterprises
  • API Available
  • AI-Powered
  • Enterprise-Ready

Commercials

Commercial snapshot

Pricing

$55 / month

Reviews

350+

Founded

2014

Team Size

501-1,000 employees

Procurement

Questions to answer before purchase

  • Confirm security, access controls, and onboarding ownership directly with the vendor.
  • Validate how $55 / month pricing scales as usage grows.
  • Review website and support resources before procurement review.
  • Compare the current deal terms against standard packaging and renewal structure.
Buyer-fit and commercial detail available
Create an account to unlock shortlist guidance, commercial context, and procurement notes for Creatio CRM.

Stack Fit, Alternatives & Trust

Ecosystem

Commonly evaluated with

Wix eCommerceMeta Ads ManagerWordPress.com (Automattic)ShopifyAPI AvailableAI-PoweredEnterprise-Ready

Alternatives

Other products buyers may compare

  • HubSpot
  • Zoho CRM
  • Salesforce
  • Zoho CRM Plus
  • Monday CRM
  • Pipedrive
  • monday sales CRM
  • Attio

Trust

Signals available today

  • Users consistently praise Creatio CRM for its automation capabilities and responsive support team. The platform is well-regarded for meeting the needs of its target users. Some note that the onboarding process for teams switching from simpler tools.
  • LinkedIn company profile available
  • Profile refreshed Jun 22, 2025
  • Public profile launched Jun 22, 2025

Executive scan

Summary and what a claimed profile unlocks

Creatio CRM is a crm product positioned for buyers that want stronger context around pricing, category fit, and real-world proof before committing to a shortlist.

How should buyers evaluate this profile?

Start with category fit, pricing posture, and buyer proof. Then confirm rollout support and procurement readiness directly with the vendor.

What makes the profile stronger after a vendor claims it?

Claimed profiles unlock richer buyer-fit notes, rollout guidance, procurement details, outcome proof, alternatives, and freshness updates.

Deeper stack and trust research available
Create an account to unlock stack guidance, alternatives, and trust signals for Creatio CRM.

Case Studies

Enterprise deployment at scale
A mid-market company implemented Creatio CRM across 3 departments, reducing operational overhead and consolidating their workflow into a single platform...
ROI within first quarter
After switching to Creatio CRM, the team reported measurable improvements in efficiency and a positive return on investment within 90 days...
Case studies available
Create an account to unlock detailed case studies, customer outcomes, and buyer proof for Creatio CRM.

Notable Customers

  • OTP Bank
  • The Cheesecake Factory
  • University of Waterloo
  • Namu Travel Group
  • Hershey Creamery Company
Named customer proof available
Create an account to unlock notable customers, social proof, and deeper buyer research signals for Creatio CRM.