Keeping systems running smoothly and securely is the daily mission of IT teams. But doing it well requires more than just know-how. It takes the right tools. Whether it's managing internal support requests, monitoring networks in real time, keeping track of hardware and software assets, or responding to incidents fast, IT teams rely on a mix of specialized software to stay ahead. Below, you'll find a curated selection of trusted IT software designed to help teams achieve maximum efficiency and control.
Client Portal Software
CloudRadial is an AI-powered service delivery and client success platform for MSPs. A branded client portal, AI chat and service-desk intelligence, no-code automation, and a PSA-connected st...
Price$115+ / month
Starting price: above the category median.
Cloud Computing
OVHcloud-owned German cloud IaaS provider with granular pricing, GDPR compliance, and SaaS app platform.
PriceUsage-based
Remote Desktop
Remote support and access platform with screen sharing, session recording, and multi-platform support for IT professionals and helpdesks.
Price$16.9+ / month
Starting price: below the category median.
Website Uptime Monitoring
Uptime and blacklist monitoring service with server monitoring and SSL certificate tracking.
Price$5.95+ / month
Starting price: below the category median.ETL & Data Integration
B2B integration platform for secure file transfer, EDI, and data processing.
Price$124.92+ / month
Starting price: above the category median.
Employee Communication Platforms
Social intranet software with news, people directory, forms, and analytics designed to build connected company culture across locations.
Price$6+ / seat / month
Starting price: below the category median.
AIOps Platforms
TCS' autonomous AIOps platform using ML for IT operations automation across complex environments.
PriceUsage-based
SaaS Spend Management
SaaS management platform offering application discovery, workflow automation, and access management for IT teams.
Price$250+ / month
Starting price: above the category median.
IT Asset Management
IT asset management and service mapping platform with automated discovery and visual dependency mapping for infrastructure teams.
Price$833.33+ / month
Price position: above this category's displayed range.Help Desk & Ticketing
Microsoft Teams-based help desk ticketing system with automated workflows, SLA management, and a customer support portal.
Price$12+ / agent / month
Starting price: below the category median.Network Security
Open-source firewall and router platform based on FreeBSD providing enterprise-grade features including VPN, traffic shaping, and intrusion detection for free.
Price$10.75+ / month
Starting price: below the category median.SaaS Backup
Cloud backup platform for SaaS apps like Shopify, QuickBooks, and GitHub.
Price$2+ / user / month
Price position: below this category's displayed range.
Mobile Device Management
Cloud-based Apple device management platform for MSPs and IT teams with live device monitoring and remote remediation.
Price$6+ / device / month
Starting price: below the category median.
Internal Communications
Intranet platform with content management, forms, workflows, and directory features designed for regulated industries and government.
Price$4.5+ / user / month
Starting price: below the category median.
IT Documentation
IT documentation platform helping IT teams create and maintain documentation of their infrastructure, procedures, and configurations.
Price$5+ / user / month
Starting price: below the category median.Secure Remote Access
Virtual application delivery platform providing secure remote access to business applications through any browser without VDI.
Price$12+ / user / month
Starting price: below the category median.
APM (Application Performance Monitoring)
End-to-end performance monitoring platform specializing in digital workspace, VDI, and application monitoring.
Price$100+ / month
Starting price: above the category median.
AI Agents & Sidekicks
Enterprise AI copilot using agentic reasoning to automate IT support, HR requests, and employee service tasks.
Price$12.5+ / seat / month
Starting price: below the category median.
