Zapnito vs Zendesk
ZapnitoCustomer Community Platforms
CustomPublished price
ZendeskHelp & Customer Support
Zapnito Customer Community Platforms A personalized community & knowledge hub for every customer | Zendesk Help & Customer Support Champions of customer service | |
|---|---|---|
| Overview | ||
| Category | Customer Community Platforms | Help & Customer Support |
| What it is | Expert community platform for brands to host thought leadership and member networking. | Zendesk is a leading customer service platform that provides ticketing, messaging, help centers, and AI-powered automation. It enables businesses to deliver omnichannel support experiences. |
| Pricing | ||
| Published price | Custom Zapnito uses quote-based enterprise pricing with tiers scaled to business size; no public rates are listed on zapnito.com/pricing. Prospects must contact sales for a plan tailored… | Support Team: $19/agent/month - Email ticketing, basic reporting Suite Team: $55/agent/month - Omnichannel support, help center Suite Growth: $89/agent/month - Self-service portal… |
| Pricing model | Tiered plans | Tiered plans |
| Free options | Free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | 6 months free Live now |
| Company | ||
| Founded | 2015 | 2007 |
| Team size | 11-50 employees | 5,001-10,000 employees |
| Headquarters | London, UK | San Francisco, California |
| Featured clients | Not available | Uber, Slack, Shopify |