ThinkOwl vs UseResponse
ThinkOwlHelp & Customer Support
Starts at $29/agent/moPublished price
UseResponseHelp & Customer Support
Starts at $49/mo for 2 agentsPublished price
ThinkOwl Help & Customer Support Automate the routine. Empower the human. | UseResponse Help & Customer Support Organize customer support software around your help center using all possible channels packed in one simple service solution | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | Help & Customer Support |
| What it is | AI-powered service desk with intelligent ticket routing, case management, and workflow automation for customer support teams. | All-in-one customer support platform with ticketing, feedback, live chat, and knowledge base available cloud and on-premise. |
| Pricing | ||
| Published price | Starts at $29/agent/mo | Starts at $49/mo for 2 agents |
| Pricing model | Tiered plans | Per seat |
| Free options | Free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2018 | 2013 |
| Team size | 51-200 employees | 11-50 employees |
| Headquarters | Walldorf, Germany | Palo Alto, CA |
Where these sit in Help & Customer Support
- ThinkOwl$348
- UseResponse$588
- Help & Customer Support median$360
Per seat, per year, across 14 products publishing a price. Half of Help & Customer Support sits between $240 and $1,188, and 15% of its plans are priced on request.
See the whole Help & Customer Support market