Spiceworks vs ThinkOwl
SpiceworksHelp Desk for IT
FreePublished price
ThinkOwlHelp & Customer Support
Starts at $29/agent/moPublished price
Spiceworks Help Desk for IT Connecting everyone in IT since 2006 | ThinkOwl Help & Customer Support Automate the routine. Empower the human. | |
|---|---|---|
| Overview | ||
| Category | Help Desk for IT | Help & Customer Support |
| What it is | Free IT help desk and network monitoring for SMB admins | AI-powered service desk with intelligent ticket routing, case management, and workflow automation for customer support teams. |
| Pricing | ||
| Published price | Free Spiceworks Cloud Help Desk has a free ad-supported Core plan ($0, up to 5 seats, unlimited end users). A paid Premium plan launched June 2025 that removes ads and adds bulk action… | Starts at $29/agent/mo |
| Pricing model | Tiered plans | Tiered plans |
| Free options | Free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2006 | 2018 |
| Team size | 501-1000 employees | 51-200 employees |
| Headquarters | Austin, TX | Walldorf, Germany |