ScreenSteps vs USU
ScreenStepsKnowledge Base Platforms
From $10 / seat / moPublished price
USUAI Knowledge Management
CustomPublished price
ScreenSteps Knowledge Base Platforms Create trusted SOPs in minutes with an AI-powered knowledge base. | USU AI Knowledge Management Optimize IT and Elevate Service | |
|---|---|---|
| Overview | ||
| Category | Knowledge Base Platforms | AI Knowledge Management |
| What it is | Knowledge ops platform for creating and delivering procedural guides for customer service teams. | Knowledge management, SAM and ITSM solutions for enterprises |
| Pricing | ||
| Published price | From $10 / seat / mo ScreenSteps offers per-user plans (reported Answer ~$10/user/mo, Guide ~$20/user/mo, plus custom Enterprise), and package/monthly-floor pricing such as a Standard plan around $239… | Custom USU does not publish list prices; a free trial is offered but no free version. TrustRadius lists USU IT Service Management at $76 per agent per month; one source also cites a Basi… |
| Pricing model | Tiered plans | Custom quote |
| Free options | No free plan · Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2008 | 1977 |
| Team size | 11-50 employees | 501-1000 employees |
| Headquarters | Kaysville, UT | Moeglingen, Germany |