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Security & compliance
The vendor hasn’t added security or compliance details yet.
Knowledge ops platform for creating and delivering procedural guides for customer service teams.
Pricing
From $10 / seat / mo
Founded
2008
Team size
11-50 employees
Headquarters
Kaysville, UT
At a glance
Best for
Customer Success Managers, Operations Managers
Pricing model
Tiered plans
Try before you buy
Free trial
About ScreenSteps
ScreenSteps is a knowledge base and digital adoption / knowledge-ops platform for creating step-by-step guides, SOPs and how-to documentation. Teams use it to author articles with screenshots quickly, deliver in-app/contextual guidance, and reduce agent ramp time and support escalations. It is aimed at support, operations and enablement teams that need employees or customers to follow procedures accurately.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Tiered plans
Free trial: Yes
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
Buy through Cubbie
ScreenSteps
ScreenSteps doesn’t have a live offer on Cubbie yet — but you can still buy it through us. Request it and Cubbie’s procurement team will source pricing, negotiate terms, and set up the purchase for you.
Want a negotiated price? Request a quote for ScreenSteps and Cubbie routes it to the vendor and our procurement team.