Playvox vs Qualityze
PlayvoxQuality Management Systems
From $15 / seat / moPublished price
QualityzeQuality Management Systems
From $30 / seat / moPublished price
Playvox Quality Management Systems Contact center quality management. | Qualityze Quality Management Systems Transform your QMS into a Quality Decision Making Engine™ | |
|---|---|---|
| Overview | ||
| Category | Quality Management Systems | Quality Management Systems |
| What it is | Playvox is a contact center quality management platform with automated QA scoring, agent coaching, workforce management, and performance gamification features. | Salesforce-native quality management with CAPA, complaint handling, change management, and audit management. |
| Pricing | ||
| Published price | From $15 / seat / mo Playvox does not publish official prices; third parties report roughly $15/user/mo (Starter), ~$30 (Professional), ~$40 (Enterprise), with the Quality Management & Coaching and Wo… | From $30 / seat / mo Reported entry pricing around $30/user/month for the Salesforce-based EQMS suite, but Qualityze customizes quotes by org size, selected modules (CAPA, document control, audit, tra… |
| Pricing model | Per seat | Per seat |
| Free options | No free plan · Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2012 | 2014 |
| Team size | 201-500 employees | 51-200 employees |
| Headquarters | Sunnyvale, California | San Jose, CA |