Plain vs Textline
PlainHelp & Customer Support
TextlineCustomer Support
From $20 / user / moPublished price
Plain Help & Customer Support Customer support for developer-first companies. | Textline Customer Support Business texting software built for teams | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | Customer Support |
| What it is | Plain is a modern customer support platform designed for developer-first and API-first companies, providing a fast inbox, API access, and tight integration with development workflows. | Business SMS platform with team-based shared inbox, automations, announcements, and integrations for customer support and operations teams. |
| Pricing | ||
| Published price | Free: Core support features, limited seats Pro: $29/seat/month - Full features, API access Business: $69/seat/month - SLA management, advanced workflows | From $20 / user / mo Textline publishes per-user subscription pricing beginning at about $20/user/month, with usage allowances and a trial. |
| Pricing model | Tiered plans | Tiered plans |
| Free options | No free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2021 | 2015 |
| Team size | 11-50 employees | 11-50 employees |
| Headquarters | London, United Kingdom | Los Angeles, CA |
| Featured clients | Stytch, Knock, Inngest | Not available |