Observe.AI vs Zapier
Observe.AIConversation Intelligence
From $69 / agent / moPublished price
ZapierWorkflow Automation
Observe.AI Conversation Intelligence AI for contact center conversations. | Zapier Workflow Automation Automate without limits | |
|---|---|---|
| Overview | ||
| Category | Conversation Intelligence | Workflow Automation |
| What it is | Observe.AI provides AI-powered conversation intelligence for contact centers with real-time agent assist, QA automation, and coaching analytics. | Zapier is a no-code automation platform that connects over 7,000 apps to automate workflows with triggers, actions, and conditional logic. |
| Pricing | ||
| Published price | From $69 / agent / mo No public pricing page; sold sales-led with a ~100-seat minimum. AWS Marketplace lists the Observe.AI Post-Interaction AI module at $828 per agent for a 12-month contract, i.e. $6… | Free: $0 - 100 tasks/month, 5 Zaps, single-step Professional: $29.99/month (annual) - 750 tasks/month, multi-step Zaps Team: $103.50/month (annual) - Shared workspace, unlimited u… |
| Pricing model | Per seat | Not available |
| Free options | No free plan · No free trial | Not available |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2017 | 2011 |
| Team size | 201-500 employees | 501-1,000 employees |
| Headquarters | San Francisco, California | San Francisco, California |
| Featured clients | DoorDash, Pearson, World Financial Group | Spotify, Adobe, Fox, Warner Bros |