Observe.AI vs Tines
Observe.AIConversation Intelligence
From $69 / agent / moPublished price
TinesWorkflow Automation
From $500 / moPublished price
Observe.AI Conversation Intelligence AI for contact center conversations. | Tines Workflow Automation Smart, secure workflows for your whole team. | |
|---|---|---|
| Overview | ||
| Category | Conversation Intelligence | Workflow Automation |
| What it is | Observe.AI provides AI-powered conversation intelligence for contact centers with real-time agent assist, QA automation, and coaching analytics. | Tines is a no-code security automation platform that enables security teams to build workflows and automate repetitive processes across their security stack. |
| Pricing | ||
| Published price | From $69 / agent / mo No public pricing page; sold sales-led with a ~100-seat minimum. AWS Marketplace lists the Observe.AI Post-Interaction AI module at $828 per agent for a 12-month contract, i.e. $6… | From $500 / mo Workflow automation / orchestration platform priced by action/event tiers, not seats. Free Community Edition (1 builder, 3 flows). Paid Starter from $500/mo (1M events/mo, 5-20 fl… |
| Pricing model | Per seat | Tiered plans |
| Free options | No free plan · No free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2017 | 2018 |
| Team size | 201-500 employees | 201-500 employees |
| Headquarters | San Francisco, California | Dublin, Ireland |
| Featured clients | DoorDash, Pearson, World Financial Group | Canva, GitLab, Elastic, 1Password |