Observe.AI vs Substrata
Observe.AIConversation Intelligence
From $69 / agent / moPublished price
SubstrataRevenue Intelligence Platforms
From $50 / seat / moPublished price
Observe.AI Conversation Intelligence AI for contact center conversations. | Substrata Revenue Intelligence Platforms Reading Between the Lines | |
|---|---|---|
| Overview | ||
| Category | Conversation Intelligence | Revenue Intelligence Platforms |
| What it is | Observe.AI provides AI-powered conversation intelligence for contact centers with real-time agent assist, QA automation, and coaching analytics. | AI platform analyzing social dynamics in B2B sales conversations to detect buying signals and deal risks. |
| Pricing | ||
| Published price | From $69 / agent / mo No public pricing page; sold sales-led with a ~100-seat minimum. AWS Marketplace lists the Observe.AI Post-Interaction AI module at $828 per agent for a 12-month contract, i.e. $6… | From $50 / seat / mo Professional plan reported at $50 per seat/month; Enterprise tier is custom (contact sales). Focused on B2B deal intelligence. |
| Pricing model | Per seat | Tiered plans |
| Free options | No free plan · No free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2017 | 2020 |
| Team size | 201-500 employees | 11-50 employees |
| Headquarters | San Francisco, California | Tel Aviv, Israel |
| Featured clients | DoorDash, Pearson, World Financial Group | Not available |