Observe.AI vs Pipefy
Observe.AIConversation Intelligence
From $69 / agent / moPublished price
PipefyWorkflow Automation
From $33 / seat / moPublished price
Observe.AI Conversation Intelligence AI for contact center conversations. | Pipefy Workflow Automation Pipefy is a low-code process automation platform for HR, procurement, and IT. | |
|---|---|---|
| Overview | ||
| Category | Conversation Intelligence | Workflow Automation |
| What it is | Observe.AI provides AI-powered conversation intelligence for contact centers with real-time agent assist, QA automation, and coaching analytics. | Pipefy is a low-code process automation platform for HR, procurement, and IT. |
| Pricing | ||
| Published price | From $69 / agent / mo No public pricing page; sold sales-led with a ~100-seat minimum. AWS Marketplace lists the Observe.AI Post-Interaction AI module at $828 per agent for a 12-month contract, i.e. $6… | From $33 / seat / mo Starter free (up to 10 users, 5 processes). Business approx $33/user/mo (third-party reported; not posted on site) with unlimited users. Enterprise custom (approx $65/user/mo). Pe… |
| Pricing model | Per seat | Tiered plans |
| Free options | No free plan · No free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2017 | 2015 |
| Team size | 201-500 employees | 501-1K |
| Headquarters | San Francisco, California | San Francisco, CA |
| Featured clients | DoorDash, Pearson, World Financial Group | Visa, IBM |