Observe.AI vs Origami
Observe.AIConversation Intelligence
From $69 / agent / moPublished price
OrigamiWorkflow Automation
From $25 / seat / moPublished price
Observe.AI Conversation Intelligence AI for contact center conversations. | Origami Workflow Automation Provision Your Business with Streamlined Processes, Automation, and AI | |
|---|---|---|
| Overview | ||
| Category | Conversation Intelligence | Workflow Automation |
| What it is | Observe.AI provides AI-powered conversation intelligence for contact centers with real-time agent assist, QA automation, and coaching analytics. | Cloud intranet and extranet platform with pages, news, document management, forms, and social collaboration for mid-sized enterprises. |
| Pricing | ||
| Published price | From $69 / agent / mo No public pricing page; sold sales-led with a ~100-seat minimum. AWS Marketplace lists the Observe.AI Post-Interaction AI module at $828 per agent for a 12-month contract, i.e. $6… | From $25 / seat / mo Per-user subscription (annual pricing): Basic $25/user/mo, Advanced $45/user/mo, Master $65/user/mo; monthly billing is $35/$55/$75. 14-day free trial, no credit card. (Note: orig… |
| Pricing model | Per seat | Per seat |
| Free options | No free plan · No free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2017 | 2012 |
| Team size | 201-500 employees | 11-50 employees |
| Headquarters | San Francisco, California | Sydney, Australia |
| Featured clients | DoorDash, Pearson, World Financial Group | Not available |