NodeBB vs Zendesk
NodeBBCommunity Forum Software
From $20 / moPublished price
ZendeskHelp & Customer Support
NodeBB Community Forum Software A better forum platform for the modern web. | Zendesk Help & Customer Support Champions of customer service | |
|---|---|---|
| Overview | ||
| Category | Community Forum Software | Help & Customer Support |
| What it is | Open source community forum platform built on Node.js used by companies and projects for modern discussions. | Zendesk is a leading customer service platform that provides ticketing, messaging, help centers, and AI-powered automation. It enables businesses to deliver omnichannel support experiences. |
| Pricing | ||
| Published price | From $20 / mo Open-source (GPLv3) and free to self-host. Managed hosting starts at Starter $20/mo (50,000 pageviews, 5GB), Hamlet $100/mo, Village $250/mo, and City $750/mo; Enterprise is custo… | Support Team: $19/agent/month - Email ticketing, basic reporting Suite Team: $55/agent/month - Omnichannel support, help center Suite Growth: $89/agent/month - Self-service portal… |
| Pricing model | Tiered plans | Tiered plans |
| Free options | Free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | 6 months free Live now |
| Company | ||
| Founded | 2013 | 2007 |
| Team size | 1-10 employees | 5,001-10,000 employees |
| Headquarters | Toronto, Canada | San Francisco, California |
| Featured clients | Not available | Uber, Slack, Shopify |