Mode vs Tethr
ModeBusiness Intelligence (BI)
CustomPublished price
TethrCustomer Effort Score
CustomPublished price
Mode Business Intelligence (BI) Analytics for the modern data team. | Tethr Customer Effort Score AI conversation analytics for CX. | |
|---|---|---|
| Overview | ||
| Category | Business Intelligence (BI) | Customer Effort Score |
| What it is | Mode is a collaborative analytics platform combining SQL, Python, R notebooks, and visual dashboards for data teams. | Tethr provides AI-powered conversation analytics that automatically scores customer effort, sentiment, and experience from support interactions. |
| Pricing | ||
| Published price | Custom Mode offers a free Studio plan for individuals, plus Pro and Enterprise plans that are custom-quoted with no public pricing; third-party estimates put paid deployments from roughl… | Custom No published pricing; subscription quoted by users, conversation channels, and volume. Third-party estimates cite roughly $30K-$80K+/yr. Free trial available (upload up to 1,000 c… |
| Pricing model | Custom quote | Custom quote |
| Free options | Free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2013 | 2010 |
| Team size | 201-500 employees | 51-200 employees |
| Headquarters | San Francisco, California | Austin, Texas |
| Featured clients | Lyft, VMware | Insurance companies, Financial services, Healthcare |