Make (formerly Integromat) is a visual automation platform that connects over 2,000 apps with a drag-and-drop workflow builder. It provides advanced automation capabilities including conditional routing, error handling, and data transformation for businesses and developers.
Observe.AI provides AI-powered conversation intelligence for contact centers with real-time agent assist, QA automation, and coaching analytics.
Make + Observe.AI can move into a shared evaluation.
| Vendor 1 Make Workflow Automation From tasks to workflows to agents: Make it happen | Vendor 2 Observe.AI Conversation Intelligence AI for contact center conversations. | |
|---|---|---|
| Overview | ||
| Category | Workflow Automation | Conversation Intelligence |
| What it is | Make (formerly Integromat) is a visual automation platform that connects over 2,000 apps with a drag-and-drop workflow builder. It provides advanced automation capabilities including conditional routing, error handling, and data transformation for businesses and developers. | Observe.AI provides AI-powered conversation intelligence for contact centers with real-time agent assist, QA automation, and coaching analytics. |
| Pricing | ||
| Price | Pricing unavailable | $69+ / agent / month |
| Pricing model | Tiered plans | Per seat |
| Free options | Free plan, Free trial | No free plan, No free trial |
| Deal on Cubbie | 3 months free Live now | None right now |
| Company | ||
| Founded | 2012 | 2017 |
| Team size | 501-1,000 employees | 201-500 employees |
| Headquarters | Prague, Czech Republic | San Francisco, California |
| Featured clients | Coca-Cola, Adidas, Fujitsu | DoorDash, Pearson, World Financial Group |
