LumenVox vs VoiceBase
LumenVoxAI Voice & Speech
CustomPublished price
VoiceBaseSpeech Analytics
CustomPublished price
LumenVox AI Voice & Speech The AI platform for every customer interaction. | VoiceBase Speech Analytics Predictable conversational AI for modern customer CX leaders | |
|---|---|---|
| Overview | ||
| Category | AI Voice & Speech | Speech Analytics |
| What it is | Speech recognition and voice biometrics for customer authentication. | Enterprise speech analytics API with transcription, PCI redaction, sentiment analysis, and predictive analytics. |
| Pricing | ||
| Published price | Custom No public pricing; enterprise quote-only. LumenVox was acquired by Capacity in 2023 and is now branded 'LumenVox by Capacity' (lumenvox.com redirects to capacity.com), but the spe… | Custom Rebranded: VoiceBase was acquired by LivePerson (2021) and folded into LivePerson's voice/analytics offering (Analytics Studio). No public pricing; contact LivePerson for a quote. |
| Pricing model | Custom quote | Custom quote |
| Free options | No free plan · No free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2001 | 2010 |
| Team size | 101-250 employees | 51-200 employees |
| Headquarters | Atlanta, GA | San Francisco, CA |