Lexalytics vs Medallia
LexalyticsText Analytics
From $10,000 / yrPublished price
MedalliaCustomer Feedback
CustomPublished price
Lexalytics Text Analytics Transform Complex Text Documents into Data, Insights, & Value | Medallia Customer Feedback Experience management platform. | |
|---|---|---|
| Overview | ||
| Category | Text Analytics | Customer Feedback |
| What it is | Text analytics and NLP platform for sentiment analysis, entity extraction, and theme detection from unstructured text. | Medallia provides an enterprise experience management platform capturing feedback across all touchpoints with AI-powered analytics and action. |
| Pricing | ||
| Published price | From $10,000 / yr Basic Cloud Analytics tier reported from ~$10,000/yr (sentiment, entity recognition, basic themes); the Configurable NLP Platform from ~$40,000/yr for custom models. Now an InMome… | Custom Medallia does not publish list prices; G2 and TrustRadius both show 'not provided by vendor.' It sells on a custom Experience Data Record (EDR) model in annual tiers plus module l… |
| Pricing model | Custom quote | Usage-based |
| Free options | No free plan · No free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2004 | 2001 |
| Team size | 51-200 employees | 3001-5000 employees |
| Headquarters | Amherst, MA | San Francisco, California |
| Featured clients | Not available | Airbnb, Samsung, Four Seasons |