Kustomer vs Rocket.Chat
KustomerOmnichannel Support
From $89 / seat / moPublished price
Rocket.ChatCommunication & Collab
Kustomer Omnichannel Support Better experiences start at Hello | Rocket.Chat Communication & Collab Communication that puts data privacy first. | |
|---|---|---|
| Overview | ||
| Category | Omnichannel Support | Communication & Collab |
| What it is | AI-powered CRM for customer service providing timeline-based customer views with intelligent automation. | Rocket.Chat is an open-source team communication platform that can be self-hosted for organizations requiring data sovereignty and privacy control. |
| Pricing | ||
| Published price | From $89 / seat / mo Enterprise plan from $89/seat/mo, Ultimate from $139/seat/mo (annual billing, 8-seat minimum). Usage-based alternative from $0.35/conversation (Enterprise) or $0.50 (Ultimate). AI… | Community: Free - Self-hosted open source Pro: $4/user/month - Cloud or self-hosted Enterprise: $7/user/month - Advanced security |
| Pricing model | Per seat | Custom quote |
| Free options | No free plan · No free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2015 | 2015 |
| Team size | 201-500 employees | 201-500 employees |
| Headquarters | New York, NY | Porto Alegre, Brazil |
| Featured clients | Not available | US Navy, Deutsche Bahn |