Khoros vs Zendesk
KhorosCustomer Community Platforms
CustomPublished price
ZendeskHelp & Customer Support
Khoros Customer Community Platforms Your customers are a chorus. We help you conduct it. | Zendesk Help & Customer Support Champions of customer service | |
|---|---|---|
| Overview | ||
| Category | Customer Community Platforms | Help & Customer Support |
| What it is | Digital-first customer engagement platform spanning online communities, social media, and contact center messaging. | Zendesk is a leading customer service platform that provides ticketing, messaging, help centers, and AI-powered automation. It enables businesses to deliver omnichannel support experiences. |
| Pricing | ||
| Published price | Custom No public pricing; demo and custom quote only. Modular (Communities, Marketing/social management, Care/contact center) priced per module by registered members, monthly active user… | Support Team: $19/agent/month - Email ticketing, basic reporting Suite Team: $55/agent/month - Omnichannel support, help center Suite Growth: $89/agent/month - Self-service portal… |
| Pricing model | Custom quote | Tiered plans |
| Free options | No free plan · No free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | 6 months free Live now |
| Company | ||
| Founded | 2019 | 2007 |
| Team size | 501-1000 employees | 5,001-10,000 employees |
| Headquarters | Austin, TX | San Francisco, California |
| Featured clients | Not available | Uber, Slack, Shopify |