Hex vs Tethr
HexBusiness Intelligence (BI)
TethrCustomer Effort Score
CustomPublished price
Hex Business Intelligence (BI) The data workspace for teams. | Tethr Customer Effort Score AI conversation analytics for CX. | |
|---|---|---|
| Overview | ||
| Category | Business Intelligence (BI) | Customer Effort Score |
| What it is | Hex is a collaborative data platform combining SQL, Python, and visual data exploration in a notebook-style workspace for analytics, data science, and reporting. | Tethr provides AI-powered conversation analytics that automatically scores customer effort, sentiment, and experience from support interactions. |
| Pricing | ||
| Published price | Contact Hex for detailed pricing information. Plans typically scale based on team size and usage requirements. | Custom No published pricing; subscription quoted by users, conversation channels, and volume. Third-party estimates cite roughly $30K-$80K+/yr. Free trial available (upload up to 1,000 c… |
| Pricing model | Tiered plans | Custom quote |
| Free options | Free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | 3 months free Live now | None right now |
| Company | ||
| Founded | 2019 | 2010 |
| Team size | 51-200 employees | 51-200 employees |
| Headquarters | San Francisco, California | Austin, Texas |
| Featured clients | Notion, Loom, Brex | Insurance companies, Financial services, Healthcare |