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HelpScout vs Olark

HelpScout logo
HelpScoutCustomer Support
Olark logo
OlarkCustomer Support
Starts at $29/user/moPublished price
HelpScout logo
HelpScout
Customer Support

Businesses that run on relationships run support on Help Scout

Olark logo
Olark
Customer Support

Accessible live chat and chatbot software for sales, marketing and customer support on your website.

Overview
CategoryCustomer SupportCustomer Support
What it isCustomer support platform with shared inbox and knowledge base.Simple live chat software for website customer support, sales, and lead generation across any industry.
Pricing
Published priceNot publishedStarts at $29/user/mo
Pricing modelPer seatTiered plans
Free optionsFree plan · Free trialFree plan · Free trial
Deal on CubbieNone right nowNone right now
Company
Founded20112009
Team size201-500 employees11-50 employees
HeadquartersBoston, MAAnn Arbor, MI

Where these sit in Customer Support

  • HelpScout$600
  • Olark$348
  • Customer Support median$300

Per seat, per year, across 8 products publishing a price. Half of Customer Support sits between $102 and $522, and 32% of its plans are priced on request.

See the whole Customer Support market

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